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DO NOT RETURN ITEMS Without Calling Us First.  
You must have a RMA number (return merchandise authorization) from us to receive a refund.  

If you are having problems with programing a transmitter, Please Call for help before returning.  We offer free technical support for our customers.

All non exchange returns are subject to a 20% re-stocking fee. All Circuit boards and electronic parts are not returnable after being installed.  Un-installed circuit boards and internal electronic parts that have not been installed may be returned with a 30% re-stocking fee because those items must be tested prior to being resold.

All items returned must be received in sellable condition without any scratches or damage. Any items including remote controls, returned with any damage will not be refunded because they cannot be re-sold as new.